Privacy Policy

Last updated: January 2025

1. Information We Collect

When you contact us through our website, call our phone number, or request a service estimate, we may collect: your name, phone number, email address, property address, and details about your water damage situation.

2. How We Use Your Information

We use the information you provide solely to respond to your service inquiry, dispatch restoration crews, communicate about your project, and process insurance documentation. We do not sell or share your personal information with third parties for marketing purposes.

3. Insurance Information

With your explicit consent, we may share project documentation with your insurance carrier and their adjusters for claim processing purposes only.

4. Website Cookies

Our website may use standard analytics cookies to understand how visitors use our site. This data is anonymous and used only to improve our website experience.

5. Contact

For privacy questions, contact us at info@houstonwaterrestorationpros.com or call (512) 555-0198.